CSR Communication on Progress 2013/2014
GRI Content Disclosures: Performance Indicators
UN Global Compact Communication on Progress (CoP)
Content guidance
UN Global Compact Communication on Progress (CoP)
The various case studies featured in this report give an insight into our activities in line with the ten principles of the UN Global Compact. For more details on our progress in relation to the UNGC principles, please refer to the GRI Content Index on next pages.
GRI application level The purpose of this report is to give an overview of our progress since the publication of our full CSR Report in August 2013. It is therefore limited in nature, concentrating on the material performance indicators for our business. For most GRI elements, there were no significant changes to report; in these cases we refer to the coverage in our last year’s reporting. It is based on the G3.1 Global Reporting Initiative (GRI) Guidelines. Based on our own assessment, this report achieves GRI application level B, as illustrated in the GRI applications level grid below. An in-depth account of our CSR strategy, initiatives and performance can be found on the relevant Adecco corporate webpages and in our next full CSR Report, published in August 2015.
Reporting on country level For further examples of Adecco Group’s CSR engagement at country level, please refer to the respective country websites (provided on www.adecco.com). We would like to highlight the first CSR Report of Groupe Adecco France which was published in April 2013 and up-dated in December 2013, following the law known as ‘Grenelle II’, voted by French Parliament on 29 June 2010 and promulgated on 12 July 2010 which newly defined public reporting on sustainable development for major corporations in France.
Legend |
| EC | GRI core indicator | |
++ | Reported | EC | GRI additional indicator | |
+ | Partly reported | |||
– | Not reported, see reference | AR13 | Reference to page number in Adecco Annual Report 2013 |
Code | UNGC principles | Reported | Description | Reference or short answer |
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| Strategy and analysis |
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1.1 | 1–10 | ++ | Statement from the most senior decision-maker | |
1.2 |
| ++ | Description of key impacts, risks and opportunities | risks and opportunties: |
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| Organisational profile |
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2.1 |
| ++ | Name of the reporting organisation | Adecco S.A. (Holding) |
2.2 |
| ++ | Primary brands, products, and/or services | |
2.3 |
| ++ | Operational structure of the organisation | |
2.4 |
| ++ | Location of organisation’s headquarters | Glattbrugg, Switzerland |
2.5 |
| ++ | Number and names of countries in which the Adecco Group operates | Over 60 countries. AR13 128 |
2.6 |
| ++ | Nature of ownership and legal form | |
2.7 |
| ++ | Markets served, including geographic breakdown, sectors served and types of customers | |
2.8 |
| ++ | Scale of the Adecco Group | |
2.9 |
| ++ | Significant changes during the reporting period | |
2.10 |
| ++ | Awards received in the reporting period | |
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| Report parameters |
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3.1 |
| ++ | Reporting period for information provided | Calendar year 2013 (some important developments from 1st HY 2014 are included) |
3.2 |
| ++ | Date of most recent previous report | |
3.3 |
| ++ | Reporting cycle | Annually |
3.4 |
| ++ | Contact point for questions regarding this report | |
3.5 |
| ++ | Process for defining report content | |
3.6 |
| ++ | Boundary of the report | |
3.7 |
| ++ | Specific limitations on the scope or boundary of the report | |
3.8 |
| ++ | Comparability from period to period | |
3.9 |
| ++ | Data measurement techniques and the bases of calculations | |
3.10 |
| ++ | Explanation of the effect of any restatement of information | |
3.11 |
| ++ | Significant changes from previous years in the measurement methods | |
3.12 |
| ++ | GRI Content Index | |
3.13 |
| ++ | Current practice with regard to seeking external assurance for this report | This report has not been assured externally. Our Annual Report is assured externally. |
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| Governance, commitments, and engagement |
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4.1 |
| ++ | Governance structure of the organisation, including major committees | |
4.2 |
| ++ | Executive functions of the Chairman of the Board | The Chairman has no executive functions. |
4.3 |
| ++ | Board members: number, gender, independence, (non-)executive functions | |
4.4 |
| ++ | Mechanisms for shareholders and employees to provide recommendations | |
4.5 |
| ++ | Elements of the compensation programme 2013 for the Executive Committee | |
4.6 |
| ++ | Processes in place for the highest governance body to ensure conflicts | |
4.7 |
| ++ | Process for determining the composition, qualifications, and expertise | AR13 147 (point 3.4.3) |
4.8 |
| ++ | Internally developed charters and principles relevant to sustainable performance | 9 (Values and Leadership Principles) 13 (Code of Conduct) |
4.9 |
| ++ | Procedures of the Board of Directors for overseeing management of sustainable performance | AR13 146 (point 3.4.2) |
4.10 |
| ++ | Processes for evaluating the Board of Directors’ own performance | AR13 144–148 (The Board of Directors discusses and assesses its own and its members’ performance.) |
4.11 |
| ++ | Explanation of whether and how the precautionary approach or principle | AR13 110 (note 18) |
4.12 |
| ++ | Externally developed, voluntary charters and sets of principles which the organisation endorses | |
4.13 |
| ++ | Principal memberships in industry and business associations | |
4.14 |
| ++ | List of stakeholder groups | |
4.15 |
| ++ | Basis for identification and selection of stakeholders with whom to engage | |
4.16 |
| ++ | Approaches to stakeholder consultation | |
4.17 |
| ++ | Key topics and concerns | |
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| Economic Performance Indicators |
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DMA EC |
| ++ | Disclosure on management approach EC | |
EC1 |
| ++ | Economic key data – Investments in philanthropic activities | |
EC2 | 7 | ++ | Financial implications of climate change | CSR12/13 43, 45, 58 |
EC3 |
| ++ | Coverage of the organisation’s defined benefit plan obligation | |
EC4 |
| ++ | Significant financial assistance received from government | |
EC5 | 1 | – | Range of ratios of standard entry level wage compared to local minimum wage | Reason for omission: |
EC6 |
| + | Policy, practices, and proportion of spending on locally based suppliers | |
EC7 | 6 | + | Procedures for local hiring and proportion of senior management hired from the local community | |
EC8 |
| ++ | Development and impact of services provided primarily for public benefit | |
EC9 |
| ++ | Understanding and describing significant indirect economic impacts | |
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| Environmental Performance Indicators |
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DMA EN |
| ++ | Disclosure on management approach EN | |
EN1 | 8–9 | + | Materials used by weight or volume | |
EN2 | 8–9 | – | Percentage of materials used that are recycled input materials | Percentages not known |
EN3 | 8–9 | + | Direct energy consumption by primary energy source | |
EN4 | 8–9 | – | Indirect energy consumption by primary source | Not known |
EN5 | 8–9 | – | Energy saved due to conservation and efficiency improvements | Not known |
EN6 | 8–9 | + | Initiatives to provide energy-efficient or renewable energy-based products | |
EN7 | 8–9 | – | Initiatives to reduce indirect energy consumption | |
EN8 | 8–9 | ++ | Total water withdrawal by source | |
EN9 | 8–9 | – | Water sources significantly affected by withdrawal of water | The Adecco Group is an HR solutions provider; its operations therefore do not have a significant impact on water sources, protected areas, habitats and biodiversity. |
EN10 | 8–9 | – | Percentage and total volume of water recycled and re-used | |
EN11 | 8–9 | – | Location and size of land owned, leased, managed in, or adjacent to, | |
EN12 | 8–9 | – | Significant impacts on biodiversity in protected areas | |
EN13 | 8–9 | – | Habitats protected or restored | |
EN14 | 8–9 | – | Strategies, actions and plans for managing impacts on biodiversity | |
EN15 | 8–9 | – | Conservation list species affected by operations | |
EN16 | 8–9 | ++ | Total direct and indirect greenhouse gas emissions by weight | |
EN17 | 8–9 | ++ | Other relevant indirect greenhouse gas emissions by weight | |
EN18 | 7–9 | ++ | Initiatives to reduce greenhouse gas emissions | |
EN19 | 8–9 | – | Emissions of ozone-depleting substances by weight | Not relevant |
EN20 | 8–9 | – | NOx , SOx , and other significant air emissions by type and weight | Not relevant |
EN21 | 8–9 | – | Total water discharge by quality and destination | Not relevant |
EN22 | 8–9 | – | Total weight of waste by type and disposal method | Not relevant |
EN23 | 8–9 | – | Total number and volume of significant spills | Not relevant |
EN24 | 8–9 | – | Weight of transported, imported, exported, or treated waste deemed hazardous | The Adecco Group is an HR solutions provider and therefore does not deal with waste/water deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII. |
EN25 | 8–9 | – | Water bodies significantly affected by discharges of water | |
EN26 | 7–9 | ++ | Initiatives to mitigate environmental impacts | |
EN27 | 8–9 | – | Percentage of products sold that have their packaging materials reclaimed | Not relevant |
EN28 | 8–9 | ++ | Fines and sanctions for non-compliance with environmental regulations | The Adecco Group is not aware of any incidents or fines for non-compliance with any applicable international, national or local environmental regulations in 2013. |
EN29 | 8–9 | – | Significant environmental impacts of transportation | See EN24 and EN25 |
EN30 | 7–9 | – | Total environmental protection expenditures and investments by type | The Adecco Group currently does not have any specific environmental protection budgets. Our investment is reducing our CO2 emissions. |
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| Social Performance Indicators: Labour Practices |
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DMA LA |
| + | Disclosure on management approach LA: overview | |
LA1 |
| ++ | Total workforce | |
LA2 | 6 | ++ | Total number of new hires and employee turnover | |
LA3 |
| + | Benefits provided to full-time employees that are not provided to temporary or part-time employees | |
LA4 | 1; 3 | ++ | Percentage of employees covered by collective bargaining agreements | |
LA5 |
| + | Minimum notice period(s) regarding operational changes | |
LA6 | 1 | + | Percentage of total workforce represented in formal joint management – | |
LA7 | 1 | + | Rates of injury, occupational diseases, lost days, work-related fatalities | |
LA8 | 1 | – | Programmes in place regarding serious diseases | Reason for omission: |
LA9 | 1 | – | Health and safety topics covered in formal agreements with trade unions | |
LA10 |
| + | Average hours of training per year per employee | |
LA11 |
| ++ | Programmes for skills management and lifelong learning | |
LA12 |
| ++ | Percentage of employees receiving regular performance and career | 80–100%. More info: 37–41; |
LA13 | 1; 6 | ++ | Composition of governance bodies | |
LA14 | 1; 6 | – | Ratio of basic salary of men to women | Reason for omission: |
LA15 |
| + | Return to work and retention rates after parental leave, by gender | |
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| Social Performance Indicators: Human Rights |
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DMA HR |
| + | Disclosure on management approach HR: overview | |
HR1 | 1–6 | + | Significant investment agreements that include Human Rights | |
HR2 | 1–6 | ++ | Screening of suppliers, contractors and other business partners | 18, 41; CSR12/13 67 |
HR3 | 1–6 | ++ | Employee training on policies and procedures, concerning aspects | |
HR4 | 1; 2; 6 | ++ | Total number of incidents of discrimination and actions taken | |
HR5 | 1; 2; 3 | + | Operations in which the rights for freedom of association and collective bargaining are at significant risk – and actions taken | |
HR6 | 1; 2; 5 | + | Operations in which child labour is identified as significant risk – | |
HR7 | 1; 2; 4 | + | Operations in which forced labour is identified as significant risk – | |
HR8 | 1; 2 | ++ | Percentage of security personnel trained in Human Rights | Adecco Group is not in need of specific security personnel to protect its offices. |
HR9 | 1; 2 | ++ | Total number of incidents of violations involving rights of indigenous people | See HR4 |
HR10 | 1; 2 | ++ | Percentage and total number of operations that have been subject to Human Rights reviews and/or impact assessments | |
HR11 | 1; 2 | ++ | Number of grievances related to Human Rights filed, addressed and resolved through formal grievance mechanisms | We are not aware of any substantial grievances related |
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| Social Performance Indicators: Society |
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DMA SO |
| + | Disclosure on management approach SO: overview
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SO1 |
| ++ | Percentage of operations with implemented local community engagement, impact assessments, and development programmes | |
SO2 | 10 | + | Business units analysed for risks related to corruption | |
SO3 | 10 | ++ | Percentage of employees trained in organisation’s anti-corruption policies and procedures | |
SO4 | 10 | + | Actions taken in response to incidents of corruption | In 2013, no incidents of corruption were reported. Cf. CSR12/13 68 |
SO5 | 1–10 | ++ | Public policy positions and participation in public policy development and lobbying | |
SO6 | 10 | ++ | Financial and in-kind contributions to political parties, politicians, and related institutions | |
SO7 |
| ++ | Legal actions for anti-competitive behaviour, antitrust, and monopoly practices and their outcomes | In July 2013, the French competition authority commenced an investigation of Adecco and certain of its competitors in France with regards to alleged violations of French competition law. Adecco is fully cooperating with the authorities (see Adecco PR). |
SO8 |
| ++ | Significant fines and sanctions for non-compliance with laws and regulations | In 2013, we are not aware of any significant fines or sanctions. |
SO9 |
| ++ | Operations with significant potential or actual negative impacts on local communities | In 2013, we are not aware of any Adecco Group operations with significant negative impacts on local communities. |
SO10 |
| – | Prevention and mitigation measures implemented in operations with negative impacts on local communities | Not applicable, see above SO9. |
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| Social Performance Indicators: Product Responsibility |
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DMA PR |
| + | Disclosure on management approach PR | |
PR1 |
| ++ | Life cycle stages in which health and safety impacts of services are assessed for improvement | |
PR2 |
| ++ | Incidents of non-compliance with regulations concerning health and safety impacts of products and services | Adecco Group is not aware of any significant incidents |
PR3 | 8 | + | Type of product and service information required and services subject to such information requirements | |
PR4 | 8 | ++ | Incidents of non-compliance with regulations concerning product and service information | |
PR5 |
| ++ | Practices related to customer satisfaction, including surveys measuring customer satisfaction | |
PR6 |
| + | Programmes for adherence to laws and standards related to marketing communications | Adecco Group adheres to laws and applicable standards related to marketing communications. |
PR7 |
| ++ | Incidents of non-compliance with regulations concerning marketing communications | Adecco Group is not aware of any relevant infringements of the law in this context in 2013. |
PR8 |
| + | Substantiated complaints regarding breaches of customer privacy and losses of customer data | |
PR9 |
| ++ | Significant fines for non-compliance with laws and regulations concerning products and services | In the HR services industry, PR9 |
