CSR Communication on Progress 2013/2014

Our business & CSR
Materiality – choosing our sustainability priorities

Our stakeholders’ concerns Work is a key part of life and contributes to a well-functioning society. The labour market influences and is influenced by individuals, small businesses, global corporations, investors, and society at large. Their concerns in the CSR ambit co-shape our agenda.

The concerns we learn from stakeholder dialogue help us to prioritise our CSR core subjects and issues.

Choosing our sustainability priorities To define our priorities, we assessed the generic CSR core subjects as provided by ISO 26000 (i.e. human rights, labour practices, the environment, fair operating practices, consumer issues, community involvement) against our stakeholders’ concerns as well as against the nature of our HR services business, the scope of our company and our sphere of influence. This resulted in the following materiality matrix, from which we derived our six strategic focus areas (page 16). Our strategy reflects how CSR relates to our business and mirrors our core competencies, strengths and operational abilities, as well as supporting how we can make a difference in the world of work.

How we prioritise the ISO 26000 core subjects and issues related to our business and the concerns of our stakeholders.